inf988 FAQ — Frequently Asked Questions

Here you will find detailed answers to the questions players most often ask about deposits and withdrawals, Myanmar traditional games, how to play on mobile, and how to withdraw funds.

Whether you are new to inf988 or have been playing for a while, this FAQ covers the most common questions — how to deposit, how to use bonuses, how to access the site smoothly on your mobile phone, and how Myanmar traditional games work. Questions are grouped by topic so you can find the answer you are looking for within minutes. For anything else, the inf988 support team is available 24 hours via live chat.

Deposit Questions

To transfer funds from your Wave Money account to your inf988 account, log in to inf988 and go to the deposit section. Select Wave Money, enter the amount, and make the payment to our Wave Money number. Your balance will update almost instantly after the deposit and you can start playing right away. Please note that the minimum deposit amount is 20,000 Ks.

The minimum deposit amount for all payment methods at inf988 is 20,000 Ks. This applies equally to KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer, so please keep this in mind when making a deposit.

To deposit with KBZPay, log in to inf988 and select KBZPay from the deposit options. Check the amount to send and our KBZPay number, then transfer from KBZ Banking or the KBZPay app. After the transfer, check your account — it should update shortly.

Wait a few minutes after depositing and check again — it usually updates right away, so a short delay is normal. If it still hasn't appeared, take a screenshot of your transfer receipt and contact inf988 live chat. Our support team will look into it. Note that mismatches in deposit time or amount can cause discrepancies.

Yes. inf988 also supports AYA Pay and CB Pay as deposit and withdrawal methods. Just like KBZPay and Wave Money, you can deposit from as little as 20,000 Ks, and bank transfer is also available. You can choose whichever method suits you.

Myanmar Traditional Games

2D lottery is a game where you win based on whether the two announced digits match the numbers you picked. Results are announced on the website at set times. We cannot offer number predictions — no one can know in advance which numbers will come out, so the choice is entirely yours.

3D lottery is a game where you win based on matching three digits. Compared to 2D, the odds of matching are lower, so the payout is higher — but the result cannot be predicted in advance. Any so-called digit tips are unreliable, and the decision is yours alone to make. Manage your finances carefully.

Shan Koe Mee is one of Myanmar's traditional card games and is available in the inf988 Live Casino section. Players compare card values and the highest hand wins. Log in to inf988, go to the Live Casino section, and select Shan Koe Mee to start playing.

Yes. The inf988 website works well on mobile. You can play 2D, 3D, and Shan Koe Mee directly from your browser on Android or iOS — no app download needed, just open the website.

inf988 Live Casino features well-known games like Baccarat, Roulette, and Dragon Tiger, as well as Shan Koe Mee, popular among Myanmar players. Games are streamed live so you can join in real time, giving you an experience close to a real casino.

Playing on Mobile

iPhone: Open inf988.mom in Safari, tap the Share button at the bottom of the screen, and select Add to Home Screen. Android: Open the site in Chrome, tap the menu icon (three vertical dots), and select Add to Home Screen. This lets you launch the site from your home screen just like an app, which is much more convenient.

inf988 works well on Android phones, iPhone, iPad, Windows computers, and Mac, using Chrome, Safari, or Firefox. No extra software needed — just access the website directly, so you can play on any device.

If your connection drops, the game will pause. When you reconnect, the game round completes and the result is recorded, so check your history section after reconnecting. If you experience any financial loss, contact inf988 live chat right away — support is available 24 hours.

Yes. You can access the inf988 website through your mobile browser and use all games, deposits and withdrawals, and Live Chat without any issues. No download needed, so it won't take up storage space on your phone.

If the website is taking a long time to load, clear your browser cache. In Chrome, go to Settings, click Clear browsing data, check Cached images and files, and clear it. If the problem continues, check for a browser update and contact inf988 live chat — the support team will be happy to help.

How to Withdraw

To withdraw winnings from the inf988 Welcome Bonus (100% on first deposit, up to 200,000 Ks), you must complete a x10 wagering requirement on the bonus amount. For example — if your bonus is 20,000 Ks, you need to wager 20,000 × 10 = 200,000 Ks before you can withdraw the bonus winnings.

The minimum withdrawal amount at inf988 is 30,000 Ks. Withdrawal requests cannot be submitted if your balance is below this amount. Continue playing to build up your balance, then withdraw once it reaches the minimum. If you cannot reach it in one go, keep playing and request a withdrawal as soon as your balance gets there.

inf988's withdrawal service is available 24/7, so you can submit a request at night or on holidays too. Processing time is generally within 1 hour regardless of when you request, so there is no need to worry if it takes a little while.

Withdrawals from inf988 are normally processed within 1 hour. This applies to all methods — KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. If it has been more than 1 hour, please follow up via live chat.

If your withdrawal request is rejected, common reasons include an incomplete bonus wagering requirement, incomplete account details, or a mismatch with your bank account. Contact inf988 live chat and the team will check the reason and help you sort it out.

We are here to help

If your question is not answered in this FAQ, the inf988 support team is available 24 hours a day in Myanmar language via live chat and email.

Log in to inf988 and contact Live Chat